Help & Support

Last Updated: [17/12/2025]

Welcome to the Jeet Academy Help & Support Center. Here you will find answers, troubleshooting steps, and direct support options to ensure a smooth learning experience.

1. Getting Started

After purchasing the course, you will receive:

  • A confirmation email
  • Your login details
  • Access to the course dashboard

If you did not receive your login email, check your spam folder or contact us at official@jeetacademy.com

2. Accessing Your Course

To access your course:

3. Common Issues & Solutions

A. I forgot my password

Click on “Forgot Password” on the login page. You will receive a reset link on your registered email.

B. I didn’t receive the login email

  • Check your spam/junk folder
  • Ensure your email was entered correctly
  • Contact support if still not received

C. Payment successful but no access

  • Wait 2–5 minutes (sometimes payment gateway delay)
  • Check your email for login details
  • Contact support with your payment screenshot

D. Videos not loading

  • Check your internet connection
  • Try refreshing the page
  • Try switching to another browser (Chrome recommended)
  • Clear browser cache

E. Course not showing in dashboard

  • Log out and log in again
  • Ensure you used the same email used during purchase
  • Contact support if issue continues

4. Technical Requirements

Jeet Academy works on:

  • Mobile phones
  • Tablets
  • Laptops
  • Desktop computers

Recommended:

  • Google Chrome browser
  • Stable internet connection
  • Updated device software

5. Responsible Learning

Jeet Academy teaches analysis, probability, and strategy. We do not provide:

  • Betting tips
  • Fixed matches
  • Guaranteed profits

All betting decisions are your own responsibility. Please learn responsibly and follow your local laws.

6. Contact Support

If you need help, we are here for you.

Email Support:
official@jeetacademy.com

Response Time: Within 24 hours

Support Hours:
Monday – Saturday: 10 AM to 7 PM (IST)

Website:
https://jeetacademy.com/

If you face any issue, feel free to reach out — we’re always ready to help.

FAQ

1. I have paid, but I did not get access. What should I do?

Sometimes payment confirmation can take a few minutes. Please wait 2–5 minutes and refresh your dashboard. If the course still does not appear, email your payment details or screenshot to official@jeetacademy.com.

2. I forgot my password. How can I reset it?

Go to the login page and click on “Forgot Password”. Enter your registered email address and follow the instructions in the reset email. If you do not receive the email, check your spam folder or contact support.

3. The video is not playing or loading slowly. What can I do?

Please check your internet connection first. Try refreshing the page, closing other tabs, or switching to Google Chrome. You can also clear your browser cache or try using another device. If the problem continues, contact us with details (device, browser, screenshot).

4. Can I share my account or course content with others?

No. Your account is for your personal use only. Sharing your login or course content is not allowed and may result in suspension of your access without refund. Each learner must have their own account.

5. How long will I have access to the course?

Jeet Academy currently follows a one-time payment, lifetime access model. Once you purchase the course, you keep access to the content available at the time of purchase. Future major updates may be free or paid, depending on our policy.